Email automation: Never sort email again
Your mail set up properly and sorted for you, and new customers get a reply that asks the questions you'd ask.
or call or text 516-448-6221
- The chore
- Digging through the inbox, deleting junk and typing the same answers.
- What it does
- Sorts your mail, sets spam aside, drafts replies that ask the right questions, and gives you a short list of what needs you.
- Where it runs
- What it costs
- $175 an hour, from a written estimate with a cap
How it works, step by step
Your domain gets the signing records that stop others faking your address and keep your mail out of junk folders.
Your mailbox is sorted for you three times a day. Spam is set aside.
A new customer's email gets a reply drafted, asking what you need to know: the make and model, the address, the best time. Requests from your website form get an answer right away.
Anything that needs you lands on a short list, and in your morning briefing.
How we did it
Both businesses' mailboxes are sorted three times a day, and new requests get a reply asking the right questions. Both businesses' email is signed so it isn't faked or sent to junk.
The pieces
Email set up properly
Domain signing so nobody can fake your address and your mail stays out of junk.
Mailbox sorting
Mail sorted three times a day, spam set aside, a short list of what needs you.
Replies with the right questions
Website requests get an answer right away; new customer emails get a reply drafted, asking what you need to know.
How all of it works
Nothing goes out without you
Replies, estimates, review responses and follow-ups are drafted for a person to check, and you approve them before they go out. Standard replies, like the questions you ask every new customer, you approve once, and then they're sent for you.
- Drafted for you
- Checked by you
- Then sent
Limits
We built it on Outlook (Microsoft 365). For Gmail we'd adapt it.
What it costs
$175 an hour
One rate for all of it.
- Estimate
- Before any project, you get a written estimate with a not-to-exceed cap. You pay for the hours we actually work, never more than the cap.
- If the job changes
- If the job changes, we write a new estimate before doing more.
- First meeting at your business
- An on-site consultation is billed by the hour. If we go ahead, that time comes off the job.
- First call by phone or video
- Tell us on the form if a phone or video call is enough to start. We'll look at what you sent and tell you before we talk whether there's any charge.
- A closer look
- If we need a closer look at how the business runs, that's billed by the hour too, like everything else.
- Travel
- On-site travel: the first 30 minutes each way are on us, then $40 per half hour.
- Contract
- No long-term contract or retainer. You sign each written estimate before we start.
Goes well with
Your admin agent
A personal assistant for the back office.
Intake and follow-up
Website requests saved and answered right away.
Something broken instead? A computer, the Wi-Fi, a printer, email that stopped working: that's our sister business. Promora is for designing, building and automating. Go to Long Island Home Tech Help →
Tell us what's going on.
A few lines about your business and what's eating your time is enough to start. Every request is read by a person, and if something isn't worth doing, we'll tell you.
David Ramroop
Founder, Promora Solutions